Service Included is a book about the food industry. Damrosch shows us the inside world of a 4-star NYC restaurant. We see the machinations involved in producing a true gourmet dining experience. I learned a great deal about how the food is presented and how the staff works very hard to have impeccable service. Damrosch recounts her training for this exclusive restaurant. She must learn how to anticipate the diner's need before they even know what they want. She must also learn how not to interrupt people but still provide service.
Although some of Damrosch's opinions might be offensive; her tips included throughout the book are informative and sometimes very funny.
Damrosch writes about her blossoming love affair with the sommelier. She also tells some great stories about marriage proposals and celebrities. Damrosch relates how even on her day off she is still taste tasting and trying other restaurants.
I don't think I will be one of those people willing to spend $20,000 on one meal but it is very entertaining to read about the experience. This book gives one the insight into what makes a restaurant great.